Custom Components & Logistics

When it comes to electric enclosures, acquiring a standard product can be straightforward, but it often necessitates post-purchase modifications to meet specific requirements. This is where Custom Components & Logistics (CCL), a reputable industrial metal fabrication firm, distinguishes itself. CCL addresses a critical market need for customization and adaptability by bridging the gap between generic solutions and bespoke needs.

CCL’s strategy revolves around preemptive customization. Unlike traditional vendors, who offer enclosures that follow a one-size-fits-all model and require subsequent modifications for specific applications, CCL tailors its products from the outset. This approach is of particular benefit to clients needing specialized modifications for wiring harnesses, connection boards, back panels and stabilization units.

The efficacy of CCL’s method becomes evident upon delivery. Custom-made enclosures seamlessly integrate into client facilities, eliminating the need for those post-purchase adjustments, which are often time-consuming and costly. A streamlined installation process yields significant time and cost savings for the end-user.

CCL is also well-known for its speed and precision. The company takes pride in its rapid production cycle, enabling it to deliver finished products – including construction and powder-coating – within three weeks. This turnaround time is notably faster than the industry standard, underscoring CCL’s commitment to efficiency and client satisfaction.

John Johnson, president of Custom Components & Logistics, articulates this commitment by stating, “We’re dedicated to meeting our customers’ requirements. We’re poised to expand our manufacturing, stamping and assembly capabilities, thereby resolving any challenges, expenses or delays our clients might face.” This statement highlights the firm’s dedication to meet and anticipate the demands of a diverse and evolving market.

Evolution and Expansion

Founded in 1966 as Controls Components Ltd., the company found its genesis in the initiatives of Frank W. Murphy Mfr. The journey took a pivotal turn in December 2007, when Controls Components’ management team made a strategic move to acquire CCL and steer it into a new era, renaming it as Custom Components & Logistics.

Since this transformative shift, CCL has experienced substantial growth and strategic restructuring. Today, it manufactures a range of enclosures tailored to specific environments and applications. These include carbon steel powder-coated, stainless steel and aluminum enclosures—each crafted to meet the unique demands of various industries.

The firm’s portfolio extends to insulated enclosures designed for extreme cold environments. These specialized enclosures incorporate blankets, heaters, and a full network drive to monitor oil and gas flows in pipelines, without the need for pigging apparatus. CCL also supplies enclosures for pump skids involved in natural gas pumping and oil injection drilling, where monitoring pressure regulations and facilitating quick shut-offs are paramount for safety compliance.

In addition to its premier enclosure solutions, CCL offers a comprehensive suite of services tailored to meet its clientele’s unique fabrication, stamping and machining needs.

Customer-Driven Precision

“We strive to be an integral part of our customers’ businesses, providing prompt and reliable support whenever they need us,” says Johnson.

CCL adheres to a comprehensive and efficient customer engagement methodology, prioritizing thorough analysis of specifications and rapid turnaround to meet client needs.

At the outset of each client engagement, the firm places a premium on understanding the client’s requirements and industry context. This entails an in-depth exploration of established industry requisites, the intended application environment, and potential environmental hazards. By collaborating closely with clients, CCL ensures that the enclosure design aligns with their needs, offering valuable feedback and reviewing the design to preempt potential issues.

Following this initial phase, CCL models the design and provides it to clients for a thorough review. Upon approval, CCL moves swiftly into action. For orders totaling less than 25 enclosures, including powder coating, that impressive four-week production to delivery time frame kicks in.

CCL’s streamlined approach stands out when compared to its competitor’s modified enclosures. While the industry standard for custom enclosures from major suppliers is six to eight weeks, CCL reduces this lead time by half. This accelerated timeline is beneficial for end-users, facilitating a rapid transition from the problem identification phase to design and, subsequently, to have a functional enclosure within four weeks of placing the purchase order.

The accelerated process significantly compresses the timeline from customer initiation to shipment, translating into reduced overall costs. Notably, it addresses often overlooked or unrecognized costs that companies typically bear until they streamline and manage their inventory allocation efficiently.

Illustrating this efficiency is the case of a company facing prolonged lead times and mounting delays from a major enclosure supplier.

The six-week lead time increased to an unprecedented 14 weeks, creating a significant operations bottleneck. The enclosure was a sizable structure, measuring approximately 10 by eight by three feet, devoid of any specific design alterations.

The company approached CCL, which put its agile methodology into action. In just one week, the team formulated a design that aligned with the client’s stringent requirements. All necessary modifications were integrated into the enclosure design and the product was produced and successfully delivered within four weeks.

The pivotal moment arrived six weeks later when the client received the initial purchase order from the alternative supplier. By this juncture, the client had not only received CCL’s enclosure but had efficiently integrated all controls and electrical harnesses, and completed the assembly, successfully deploying the system to demonstrate its functionality and efficacy. This rapid turnaround and operational success eclipsed the arrival of the enclosure from the alternative supplier, affirming CCL’s efficiency and reliability.

The expedited delivery proved instrumental for the client, securing a critical bid and ultimately leading to a substantial and enduring partnership. Recognizing CCL’s capability, the client engaged in a consistent order pattern, commissioning CCL to produce three monthly units for the ensuing 12 months. This sustained collaboration translated into a staggering $2.8 million in sales for the client, underlining the profound impact of CCL’s swift and effective solutions in driving their customer’s success.

Versatile Expertise

CCL has a legacy of over four decades committed to quality, innovation and exceptional customer service. Responsible for this is the management group, a compact yet seasoned team of four individuals with an impressive 92 years of expertise across various industries.

Complementing this wealth of experience is a profound work culture deeply ingrained within the company. This culture is characterized by core values that guide every facet of operations, decisions and customer interactions.

Integrity is the cornerstone, where honesty and trust permeate interactions with internal and external stakeholders. Equitable treatment for all team members resonates, setting the tone for a culture of respect and trust that guides every action.

Commitment to excellence is another pillar of the company’s culture. CCL’s team commits to cultivating a high-performing and self-responsible workforce that consistently meets its high standards.

Courage is also deeply ingrained within CCL’s work culture, encouraging a daring approach to challenging established norms. Embracing risk and venturing beyond the confines of familiarity, the team explores innovative solutions. Their resolve to maintain core values is unshakable, even in a rapidly evolving landscape.

In 2023, CCL charted a deliberate path toward expansion, signaling a strategic shift beyond its current parameters. Through deliberate reinvestment in core operations, the company aims to continue offering premium products at the most competitive rates, affirming its commitment to providing exceptional value to its customers.

Going forward, CCL remains focused on in its vision to foster sustained growth through lasting partnerships across industries. The company’s client retention rate of over 85 percent demonstrates its dedication to enduring relationships and solutions that transcend temporary fixes.